Return & Refund Policy

At Kilt Rock Media Ltd., we strive to provide the best possible experience for our customers. However, due to the nature of digital products, we have specific policies regarding returns and refunds.

Eligibility for Refunds:

Refunds are not typically offered for digital products once they have been downloaded and accessed by the customer. If the product does not function as described or is defective, we will provide a replacement or a refund at our discretion.

Defective Products:

If you believe the digital product you purchased is defective, please contact us at JohnM@kiltrockmedia.com.

We will review your claim and provide a replacement or refund if the issue is confirmed.

Non-Refundable Products:

Certain products, such as software licenses or digital content, are non-refundable once downloaded due to the nature of the product and the potential for misuse or redistribution.

Customer Support:

If you have any issues with your purchase or need assistance, please contact us at JohnM@kiltrockmedia.com.

We are here to help and will do our best to resolve any issues promptly.

Disclaimer:

By purchasing a digital product from Kilt Rock Media Ltd., you acknowledge that you have read and understood this return and refund policy.

Once a digital product has been downloaded, it cannot be returned or refunded unless it is defective or does not function as described.